Your privacy matters deeply to us. This Privacy Policy explains exactly what personal data 369bet collects when you use our platform, how that data is used, who it may be shared with, and the rights you hold over your information. We are committed to full transparency — this document is written in plain, clear English.
369bet ("we", "us", "our", "the Platform") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by 369bet. Please read this document carefully to understand our practices regarding your personal data and how we will treat it.
This Privacy Policy applies to all users of the 369bet website at https://369bet.today and all associated services, including sports betting, live casino, slots, promotional activities, and customer support interactions. By registering an account or continuing to use the 369bet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This policy should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which form part of the overall agreement governing your use of 369bet.
In the course of providing our services to you, 369bet collects and processes several categories of personal data. The specific data collected depends on how you interact with the platform.
| Data Category | Examples | Collection Purpose |
|---|---|---|
| Identity | Name, DOB, National ID | Account creation, KYC, age verification |
| Financial | bKash number, bank account | Deposits, withdrawals, AML compliance |
| Technical | IP address, device type | Security, fraud detection, analytics |
| Usage | Games played, session time | Platform improvement, responsible gaming |
| Communications | Chat transcripts, emails | Support delivery, dispute resolution |
369bet collects personal data through the following channels:
369bet uses personal data for a number of clearly defined purposes. We do not process your data for any purpose beyond those listed below without first obtaining your explicit consent or establishing a new lawful basis for doing so.
For each processing activity, 369bet relies on one or more of the following lawful bases:
369bet does not sell or rent your personal data. We may share your data with carefully selected third parties only in the circumstances and for the purposes described below.
To process deposits and withdrawals, we share the minimum necessary financial data with payment providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These providers receive only the data required to complete the specific transaction.
To fulfil our KYC obligations, we may share identity documents and personal data with regulated third-party verification providers. These providers are contractually bound to process your data solely for verification purposes and to maintain appropriate security standards.
When you access games supplied by third-party providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — certain anonymised technical data (such as session tokens and game outcomes) is exchanged with those providers to deliver and record the game session. Game providers do not receive your full identity or financial data.
We may share technical and account data with fraud detection services and cybersecurity partners to protect the platform and its players. Such sharing is carried out on a need-to-know basis and is governed by strict data processing agreements.
Where required by law, court order, or the request of a competent regulatory authority, 369bet may disclose personal data without prior notice to you. We will only do so to the minimum extent required by the applicable legal obligation.
369bet uses cookies and similar tracking technologies to operate the platform, remember your preferences, secure your session, and understand how players interact with the site. Cookies are small text files stored on your device when you visit our platform.
You may configure your browser settings to refuse some or all cookies. Please note that disabling strictly necessary cookies may affect the functionality of the 369bet platform and prevent you from accessing certain features.
369bet retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable legal, regulatory, or dispute resolution obligations.
Upon expiry of the applicable retention period, data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.
369bet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or alteration.
As a player on the 369bet platform, you hold a number of rights in relation to the personal data we hold about you. We are committed to honouring these rights promptly and transparently.
To exercise any of the above rights, please contact our support team via live chat or email at . We may request proof of your identity before processing any rights request to ensure we are responding to the correct individual.
The 369bet platform is strictly intended for adults aged 18 years and above. 18+ We do not knowingly collect personal data from any individual under the age of 18. Our registration process includes mandatory date-of-birth capture and age verification checks designed to prevent underage individuals from accessing the platform.
If we become aware that personal data has been collected from a person under the age of 18 — whether through a false declaration made during registration or by any other means — we will immediately suspend the associated account, delete the personal data in question to the extent permitted by law, and forfeit any associated funds or winnings in accordance with our Terms & Conditions.
Parents and guardians who have reason to believe that a minor has accessed or registered on the 369bet platform are encouraged to contact us immediately at so that we can investigate and take appropriate action without delay.
The 369bet platform may contain references to third-party services, including game providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Ezugi, and payment providers such as bKash, Nagad, and Rocket. When you interact with these third-party services, you are subject to their own privacy policies and terms of use, which are entirely separate from and independent of this Privacy Policy.
369bet is not responsible for the privacy practices or the content of any third-party service. We encourage you to review the privacy policy of any third-party provider before sharing personal data with them directly.
369bet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal or regulatory requirements, or improvements to the platform. When material changes are made, we will notify registered players via email or an on-platform notification at least 7 days before the changes take effect.
The most current version of this Privacy Policy will always be available at https://369bet.today/privacy-policy, and the "Last Updated" date at the top of the document will reflect when the most recent revision was published. Continued use of the platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 369bet processes your personal data, please do not hesitate to get in touch with our team using any of the following channels:
We will always aim to resolve privacy-related queries promptly, fairly, and with full transparency. If you are not satisfied with our response to a privacy concern, you may wish to refer the matter to an independent data protection authority or dispute resolution body.
Six key pillars that define our approach to data protection for every player in Bangladesh.
Every piece of data transmitted between your device and our servers is protected by bank-grade 256-bit SSL encryption. Your personal and financial details are never exposed in transit.
369bet has a strict zero-tolerance policy on selling or renting player data. Your information is never shared with third parties for their own commercial or marketing purposes — full stop.
Access, correct, delete, or export your personal data at any time by contacting our support team. We respond to all verified data rights requests within 30 days, no exceptions.
We keep your data only for as long as necessary — typically 5 years for KYC and transaction records to meet AML requirements. After that, data is securely deleted or anonymised.
We collect only what is genuinely required to operate the platform, verify your identity, process payments via bKash and Nagad, and comply with legal obligations. Nothing more.
Our support team is available around the clock in Bangladesh Standard Time (BST, UTC+6) to handle any privacy query, data access request, or concern you may have about your personal data.
Privacy sorted — now explore everything 369bet has to offer. From live cricket betting to world-class slots and live casino tables, a secure and exciting experience awaits. 18+
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